LightBox FAQs · Product-specific

LightBox FAQs.

Everything we get asked about the laser-etched wooden lamps — sizing, app, wood species, custom commissions, shipping, care.

All FAQs·Looking for general questions?

LightBox FAQs

What app do I use to control my LightBox?

Lotus Lantern on iOS

Lotus Lantern on Android

Are the LightBoxes battery operated?

Our LightBoxes are USB powered and contain no batteries. They can be quickly plugged into a portable USB battery pack.

Can I select personalized panels for the LightBox?

Yes! Any four panels can be chosen from our artwork selection. Message us for custom orders!

How do I use the Bluetooth app?

See our youtube to video explaining the app in depth:

Is my LightBox weather proof?

No, the Lightboxes are not weather proof, getting them wet can damage the electronics

Does the LightBox spin on it's own?

No, our lightboxes do not rotate on their own

Question we didn't answer?

We'd rather hear the question than have you guess. Email lands in front of a human, not an autoresponder.